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Health Bank One Support Center
  1. Health Bank One Support Center
  2. Patient Support

Patient Support

Select this portal if you are a patient with enrollment or technical support questions.

I forgot my PIN and need help resetting it.

Forgot your PIN? You can reset it by following the prompts in the AllClear app. If you’re unable to reset your PIN or are still having trouble accessing your account, please submit a request and a member of our support team will assist you.

Required fields are marked with an asterisk*

Please enter your first and last name.

Please tell us what happens when you try to reset your PIN and include any error messages you receive. Screenshots can be added in the attachment section if available.

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